When demand for food delivery doubled during the pandemic, Invisible enabled our client to match supply with demand and capture market share.
Onboarding speed: +233%
Datapoints structured monthly: 1.5 million
Onboarding cost reduction: 50%
On-demand delivery giant was hit with a supply shock in March of 2020 as restaurant dining shut down due to the pandemic. Thousands of restaurants scrambled to be onboarded onto the on-demand delivery platform, creating a backlog of menu digitization that their team simply couldn’t keep up with.
Invisible turned a drawn-out manual process into a bespoke 7-step solution to turn our client's restaurant onboarding process into a scalable, machine-augmented system.
Invisible set benchmark standards in the first 10 days, and within 30 had built a team of 200 and a custom OCR tool to automate the extraction of information from menu photos. Within 90 days, our service had become so fundamental that we fully integrated with our client's internal tech systems. Now, streamlined Invisible processes structure 1.5M unique data points monthly, and have reduced onboarding costs by 50%.
